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Your privacy matters to us. This policy outlines how Mystix Media collects, uses, and protects your personal information.
Information We Collect
We collect information that you provide directly to us when you interact with our website and services. This includes:
Contact Information: Name, email address, phone number when you fill out our contact form
Project Details: Information about your project requirements and preferences
Communication Data: Records of correspondence when you contact us
Technical Data: IP address, browser type, device information, and browsing patterns
How We Use Your Information
We use the information we collect for the following purposes:
To respond to your inquiries and provide customer support
To discuss and deliver our creative production services
To send you updates about projects, services, and company news
To improve our website, services, and user experience
To comply with legal obligations and protect our rights
Cookies & Tracking
Our website uses cookies and similar tracking technologies to enhance your browsing experience:
Essential Cookies: Required for the website to function properly
Analytics Cookies: Help us understand how visitors interact with our site
Functional Cookies: Remember your preferences and settings
Marketing Cookies: Used to deliver relevant content and advertisements
You can manage your cookie preferences through your browser settings. Note that disabling certain cookies may affect website functionality.
Information Sharing
We respect your privacy and do not sell your personal information. We may share your information only in the following circumstances:
Service Providers: Trusted third parties who assist in operating our website and services
Legal Requirements: When required by law or to protect our legal rights
Business Transfers: In connection with a merger, acquisition, or sale of assets
With Your Consent: When you have given explicit permission
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
Secure SSL encryption for data transmission
Regular security assessments and updates
Limited access to personal data on a need-to-know basis
Secure data storage with reputable providers
Your Rights
You have the following rights regarding your personal information:
Access: Request a copy of the personal data we hold about you
Correction: Request correction of inaccurate or incomplete data
Deletion: Request deletion of your personal data
Opt-Out: Unsubscribe from marketing communications at any time
Portability: Request transfer of your data to another service
Third-Party Links
Our website may contain links to third-party websites, including social media platforms and video hosting services (such as YouTube). We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.
Contact Us
If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us: